Jira troubleshooting

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Symptoms

unable to create a ticket

  • logging in as a newly created user with no special permissions, I see no "create issue" button.
  • the only area visible in the upper blue bar is "dashboards"
  • logging in and out are successful
  • verify the default project
  • verify user permissions and group membership


Basic info gathering

  • version is under the "?" help icon in the upper right under "About Jira"
  • my version is 6.1.5
  • lf version is 6.1.4
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