Difference between revisions of "Jira troubleshooting"

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(Created page with "===Symptoms=== ====unable to create a ticket==== * logging in as a newly created user with no special permissions, I see no "create issue" button. * the only area visible in ...")
 
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* the only area visible in the upper blue bar is "dashboards"
 
* the only area visible in the upper blue bar is "dashboards"
 
* logging in and out are successful
 
* logging in and out are successful
 +
 +
* verify the default project
 +
* verify user permissions and group membership
 +
 +
 +
===Basic info gathering===
 +
* version is

Revision as of 16:55, 14 December 2013

Symptoms

unable to create a ticket

  • logging in as a newly created user with no special permissions, I see no "create issue" button.
  • the only area visible in the upper blue bar is "dashboards"
  • logging in and out are successful
  • verify the default project
  • verify user permissions and group membership


Basic info gathering

  • version is