Jira troubleshooting: Difference between revisions

Latest revision as of 17:13, 14 December 2013

logging in as a newly created user with no special permissions, I see no "create issue" button.
the only area visible in the upper blue bar is "dashboards"
logging in and out are successful

under the gear settings icon in the upper right is the "System" menu selection
in the left side menu bar is a the Logging and Profiling option
enabling a logging component on this page does not persist across application restarts
log location defaults to:

/var/atlassian/application-data/jira/log# tail -f atlassian-jira.log

every component on a jira page is built through a restful call which can be seen in the logs through the http access log which can be enabled here
sql calls can be enabled here to debug database access

@@ Line 8: / Line 8: @@
 * verify the default project
 * verify user permissions and group membership
+====user permissions not syncing with ldap====
 ===Basic info gathering===
-* version is
+* version is under the "?" help icon in the upper right under "About Jira"
+* my version is 6.1.5
+* lf version is 6.1.4
+===Use logging to see what is going on===
+* under the gear settings icon in the upper right is the "System" menu selection
+* in the left side menu bar is a the Logging and Profiling option
+* enabling a logging component on this page does not persist across application restarts
+* log location defaults to:
+ /var/atlassian/application-data/jira/log# tail -f atlassian-jira.log
+* every component on a jira page is built through a restful call which can be seen in the logs through the http access log which can be enabled here
+* sql calls can be enabled here to debug database access
+*