Jira troubleshooting: Difference between revisions
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===Basic info gathering=== | ===Basic info gathering=== | ||
* version is | * version is under the "?" help icon in the upper right under "About Jira" | ||
* my version is 6.1.5 | |||
* lf version is 6.1.4 | |||
Revision as of 16:59, 14 December 2013
Symptoms
unable to create a ticket
- logging in as a newly created user with no special permissions, I see no "create issue" button.
- the only area visible in the upper blue bar is "dashboards"
- logging in and out are successful
- verify the default project
- verify user permissions and group membership
Basic info gathering
- version is under the "?" help icon in the upper right under "About Jira"
- my version is 6.1.5
- lf version is 6.1.4